Whispbar 3 bike tow bar carrier no. WBT31 - Return no. 001

This bike carrier is also known as the Cykell T31; Yakima purchased the Cykell business in February 2016, and have now rebadged the Cykell tow bar carriers with their premium Whispbar brand name.

There are so many innovations in this carrier, and it is relatively so easy and satisfying to use, that it’s no surprise that it won a prestigious Red Dot Design Award.

Most of our customers have never used a tow bar bike rack before, so won’t know what to expect, or be in a position to try out different racks. We therefore want you to take our word for it that this carrier really is different, really special, and if you can afford it, it will over time prove to be very good value for money.

In our opinion there are two stand-out features:

• Ergonomics: Carrying and fitting the T31 is so easy because when folded it’s basically vertical, not basically horizontal. Stand above it - no back strain - lift it, place it on the tow ball and push down on the outer wheel tray. It automatically adjusts and self-tensions for your particular tow ball. Fitting couldn’t really be faster, and we're sure it couldn’t be easier.
• Design competence = low stress: When you come to remove the carrier, there’s no bike holder frame that needs releasing and lowering, no jumble of bike holder arms that will then keep getting in the way – you just lift the wheel tray frame to the vertical, sandwiching all other parts out of the way, and lift the carrier, straight up, off the tow ball.

There are many additional touches that have been borne out of experience of using other carriers, for example:

• The outer bike wheel holder is higher than the inner ones, reducing the potential for bikes bumping against each other, and making it easier to find optimal positions for the bike holder arms.
• The bike holder arms are very easy to remove, when unlocked. This makes bike fitting much quicker, much easier, with no need to remove all the bikes and start again if you can’t get a good grip on the outer bike, or have forgotten to position a bike holder in the correct place during fitting. (Most of our customers who’ve used tow bar carriers before will know what we mean!) A good tip is to take off the second bike holder before fitting the first bike, and aim to hold the bikes by their seat posts.

Other features:

• These carriers have a ‘Just click’ fitting system; when you hear a reassuring 'click' and see a green indicator then you know that a fitting process is complete, and you're good to go.
• The T31 is a 3 bike carrier but a 4th bike adapter is available. This also has a 'just click' fitting so you can install and remove it in seconds - without the need for tools.
• The maximum loading weight is 60kg; it would be possible to carry one eBike, loaded nearest the car.
• The carrier tilts, with the bikes fitted, to allow easy access to the car boot – this is controlled by a foot-operated pedal below the number-plate.
• The wheel trays pull out to accommodate almost all bikes - from kids bikes to 29" MTBs.
• The light bars also slide out, to keep you legal; slide them back again to make the carrier compact enough to store in the car boot, out of harm’s way when parking on the street or in car parks.
• The lights are ‘5 function’, including fog lights and a reversing light; they come with both a 7 pin and a 13 pin lighting socket.
• Everything is lockable; the rack is locked to the car and each bike is locked to the rack, all using the same key (3 keys are provided).
• The extra bike adapter and loading ramp are listed below, as well as a wall hanging bracket for smart storage, and a storage cover.
• There's a 5 year guarantee. All components are of top quality, including a 300 hour salt-proofed steel frame, and epoxy-coated aluminium wheel holders.
• The carrier fits all tow balls, but please note that it does not fit the Land Rover Discovery 4 (2009 onwards) unless an additional electric socket is mounted below the bumper; the Discovery’s in-bumper electrical sockets are blocked by the tubes of the bike holder ‘upright’.

In summary, we've been selling tow ball carriers for 20 years now; it's a market we know well. The T31 and T21 include innovations that put them at the very front of it.

Delivery charges and arrangements:

We charge a contribution towards delivery costs, depending on what you order, where you live, and how quickly you want the goods.

These are our standard charges; there are usually surcharges for all offshore destinations and some remote postcodes - for details please see our delivery information page.

Delivery of other items

Delivery times

Delivery times are calculated in working days (Monday to Friday, excluding Bank holidays).

Cut-off times for Express Delivery orders
Express Delivery orders placed before before the cut-off times shown below will usually be desptached on the date of order. Express Delivery orders placed after these cut-off times will be despatched the next working day.

Delivery FAQs

When will my order arrive?
There are no deliveries on Saturdays, Sundays or Bank Holidays, except for postable items where Royal Mail has a Saturday delivery. Express Delivery orders placed on a Friday (before 1pm) should be delivered on the Monday or Tuesday, Express Delivery orders placed on a Saturday or Sunday should be delivered on the Tuesday or Wednesday. The arrangements for Very Heavy Items are different and are shown above.

What about Next Working Day delivery?
We have offered a reliable Next Working Day service for well over 20 years but, due to the pressure on the couriers caused by the coronavirus crisis and the huge increase in online shopping, we can no longer be confident about the delivery date, which is why we now call the service ‘Express delivery’. Most Express delivery orders will arrive on the next or second working day, but some will arrive on the second or third working day, or be split between these days. So-called “split deliveries” happen when the couriers do not have enough trailer space for everything that should be moved around the UK, so they will load what they can and leave the rest for the next trailer.

Is my delivery day guaranteed?
No retailer or courier company can ever "guarantee" a Next Working Day delivery. As well as split deliveries, all courier companies occasionally have the same transport problems as can happen to everyone else, including snow blocked roads, closed roads, traffic jams, mechanical breakdown, an inability to find the delivery address, or to gain access to it if, for example, it's in a block of flats. We work with some of the best couriers in the business, and overall they provide an outstanding service.

Do I need to be at home?
We are very flexible with our deliveries and will aim to deliver to an address which suits you – this does not need to be your home address. Goods can usually be left without signature - we prefer this with roof boxes. There's a "Special Delivery Instructions" box in the checkout area where we'll ask you to choose a typical instruction and then amend it to suit your particular requirements.

Payment options:

We take the following cards, and also PayPal. Please note that the entry on your card statement will be from "The Roof Box Company".

Secure payments

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Technical specifications at a glance:

Max number of bikes: 3 (4 with adapter, shown below)

Fits bolt on tow ball: yes

Fits swan neck / detachable tow ball: yes

Dimensions: 100cm (width) x 77cm (depth)

Weights: 20.3kg (+ 2.5kg with 4th bike adapter)

Load capacity: 60kg

Distance between bikes: 20cm

Tilting: yes

Integral lighting board: yes

Lighting board plug type: 13 pin (7 pin adapter included)

Bike carrier to tow ball lock: yes

Bike carrier to bike lock: yes

Possible to tow when in use: no

Fits with a spare wheel: no

Guarantee: 5 years

Useful information:

The maximum permitted load you can carry is also determined by your nose weight; you will need to check you don’t exceed this before using any tow ball mounted bike carrier.