Christmas & New Year Information
Christmas & New Year delivery information
Please note there will be no reliable deliveries of roof boxes between Tuesday 23rd December and Monday 5th January inclusive. Therefore if you need a roof box before New Year you should choose Express delivery and order no later than 1pm on Friday 19th December.
Orders for roof boxes placed after 1pm on Friday 19th December will not be despatched until Monday 5th January.
| Order date / time | Express delivery expected by * |
|---|---|
| Before 1pm on Friday 19th December | Monday 22nd December |
| After 1pm on Friday 19th December | Tuesday 6th January |
* Important: Estimated delivery dates are based on orders with an Express delivery service to mainland UK addresses. Please also note that deliveries in the run up to the Christmas holiday period are generally less reliable than at other times of year.
In theory you can order up to 4pm on Monday 22nd December and expect Express delivery on Tuesday 23rd. In practice, please note that these final days before Christmas are always particularly stressful ones for the couriers, and this year we are aware that many of them have staff shortages due to the flu epidemic. Next Working Day delivery for orders sent on an Express service is certainly not guaranteed.
The courier situation in Scotland is particularly bad - deliveries to Scottish addresses will almost certainly be delayed.
All orders (except roof boxes) made after 4pm on Tuesday 23rd December will be despatched from Monday 5th January; Express orders should be delivered on Tuesday 6th January, and other orders should be delivered from Wednesday 7th onwards.
| Order date / time | Express Delivery expected by * |
|---|---|
| Before 4pm on Friday 19th December | Monday 22nd December |
| Before 4pm on Monday 22nd December | Tuesday 23rd December (NOT Scotland) |
| Before 4pm on Tuesday 23rd December | Tuesday 30th December |
| After 4pm on Tuesday 23rd December | Tuesday 6th January |
* Important: Estimated delivery dates are based on orders with an Express delivery service to mainland UK addresses. Please also note that deliveries in the run up to the Christmas holiday period are generally less reliable than at other times of year.