www.roofbox.co.uk
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Customer Services

Can we help you?

We are sorry that we cannot accept visitors. We are a mail order business only, and do not have a showroom or a shop. Due to the need to protect our workforce we must not accept visitors at this time. Thank you!

Ways to contact us

015396 21884
Busy
Our phone lines are unusually busy today

Our phone lines are unusually busy today; we're sorry that you may have to join a queue and wait for longer than usual. If you can't get through, please submit a ticket (pre-sales enquiries) or an e-mail (after-sales enquiries)

Our phone lines are available 9am to 5:30pm, Monday to Friday.

Online chat
Offline
Our online chat service is currently unavailable

Our chat service is usually available 9am to 6pm, Monday to Friday.

Submit a ticket
Online

Please be patient if it takes us much longer than usual to answer - we have unprecedented number of enquiries at the moment

Our customer service team will reply to tickets during normal office hours; 9am to 6pm, Monday to Friday.

Are you looking for pre-sales advice? Please send us a ticket, but first of all it makes sense to read our buying guides and recommendations, and check out our FAQs and knowledgebase, to see if there is an answer to your general questions.

Online

We are really busy and working through emails as fast as possible; please accept our apologies in advance if we take much longer than usual to reply to you.

Our customer service team will reply to emails during normal office hours; 9am to 6pm, Monday to Friday.

E-mails are most appropriate for after-sales enquiries. Please include your customer code, or order reference, but even just your post code is very useful for us.

Don't forget to look at our...

 
FAQs
 
Search our FAQs for all the answers to our most common questions.