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Customer Services

Can we help you?

We are sorry that we cannot accept visitors. We are a mail order business only, and do not have a showroom or a shop. Due to the need to protect our workforce we must not accept visitors at this time. Thank you!

Ways to contact us

015396 21884
Our office is currently closed

Our phone lines are available 9am to 5:30pm, Monday to Friday. Please submit a ticket (pre-sales enquiries) or an e-mail (after-sales enquiries)

Online chat
Our online chat service is currently unavailable

Our chat service is usually available 9am to 6pm, Monday to Friday.


We are really busy and working through emails as fast as possible; please accept our apologies in advance if we take much longer than usual to reply to you.

Our customer service team will reply to emails during normal office hours; 9am to 6pm, Monday to Friday.

E-mails are most appropriate for after-sales enquiries. Please include your customer code, or order reference, but even just your post code is very useful for us.