£0.00 (0)

Customer Services

Coronavirus update

Please note that our customer support staff are working from home where they can, reducing our telephone service considerably; if you can't get through by phone, please contact us by chat, ticket or e-mail.

Need to get in touch?

There are several ways to contact us:


Submit a ticket (24/7)A ticket is very similar to an email - but better! You get a guaranteed response as we'll assign our most appropriate staff member to reply to your ticket. Give it a go... Please note: Only to be used for pre sales advice, not for order queries or problems.

Need to contact us about your order?Drop us an email to [email protected] with your enquiry and we'll get back to you as soon as possible. Please provide a reference, ideally your customer number or order number.

but don't forget to look at our...


FAQsSearch our FAQs for all the answers to our most common questions.

Other ways to contact The Roof Box Company:

By fax: 015396 21886 (International +44 15396 21886)

By post: Write to us at The Roof Box Company, Unit 1A Toll Bar Estate, SEDBERGH, Cumbria, LA10 5HA